What is the Member Portal?

The Member Portal (portal.modernenigmasociety.org) is how you join, renew, and manage your MES membership online. It’s the front door for membership: creating an account, buying or renewing a membership, and keeping your account details up to date.

What do I do first?

The first step is to create an account. Then you can either claim an existing membership number (if you have one), sign up for a free trial, or buy a new membership right away.

What do I do if I don’t get the verification email as I try to set up an account?

First, check your spam filters. If it’s not there, send an email to the Help Desk briefly explaining what happened. Don’t forget to include your name and membership number!

How do I renew?

After you claim your membership number, there are links to renew under the “My Membership” menu, or by clicking on “View Account” in the upper right corner.

What do I do if I no longer have access to the email account that would claim my membership number?

Fill out the Help Desk Contact Us form briefly explaining the situation and give us both your current and original emails. Please include your name, membership number, and (for security) your date of birth. And please CC your direct coordinator so they can confirm your info.

How do I verify that someone else isn’t expired?

You can find Membership Lookup in the Tools menu, and from there search our members database for the member in question.

I can’t claim my membership number and it starts with something other than US?

That is a membership number for another member club. You will need to obtain a US Membership as the MES is no longer affiliated with these other membership clubs at this time.

I can’t claim my membership number and it starts with US?

Some of the original memberships from early in the club’s history have to be manually taken care of by the helpdesk. Please briefly explain what has happened. Please include your name, membership number, and (for security) your date of birth. And please CC your direct coordinator so they can confirm your info. Thanks!

What do I do if I don’t get the email to claim my membership number?

First, check your spam filters. If it’s not there, fill out the Help Desk Contact Us form briefly explaining what happened. Please include your name, membership number, and (for security) your date of birth. And please CC your direct coordinator so they can confirm your info.

Do you accept forms of payment other than PayPal?

We use PayPal to process our payments, but you do not need a PayPal account to renew. After clicking the “Check out with PayPal” button, you can click on “Don’t have a PayPal account?” on the next screen in order to pay with a credit card without signing into PayPal. This works if you don’t have a PayPal account, or even if you have one and would prefer not to use it. If you can’t do either PayPal or pay by credit card, please fill out the contact us form under About Us and we’ll get you instructions to pay via check or money order.

Are non-US members able to use this system?

Currently the ability to renew on portal is available for MES members only. The MES currently no longer retains affiliation with other Membership Clubs. If you do not already have an MES membership, you will need to obtain one in order to make use of our systems or take part in club activities.

Approvals Database

 
 
The Approvals Database is live and available. It’s used to track character approvals and character information. Membership dates and numbers can be found through the Membership Portal.
 
How do I subscribe to a mailing list?
A directory and instructions for OOC Mailing Lists can be found here: https://docs.google.com/document/d/1Pr0rNsW4tYYRl8Lc69nz-nEmsBs99glHnq7cVQS5rwQ/edit
 
Do I have to sign my real name to every post?
All posts must be signed with the name you currently use on a regular, daily basis and your MES Membership Number. You’re welcome to use your first name and last initial, just your last name, a relatively unique nickname, or anything else that shows up in the Membership Portal, and is at least moderately unique. If the name you use is different from your legal name, please understand that we are not in the business of putting members in danger or causing harm through deadnaming, but there may be times where the Board of Directors or National Coordinator needs to obtain your legal name for various reasons. These reasons will be explained to the best of their ability should such a situation arise.
 
How can I see what lists I’m subscribed to?
Navigate to https://mes.topicbox.com/groups to see a list of all the groups you belong to. You can also leave groups from this same page.
 
How do I contact a listmod?
From the same link provided above, click on the list you wish to contact an Admin/Mod for and look on the right-hand side. You will see a link that says ‘Contact Group Admins’. 
 
How do I update my email, add another email, or change my password?
All of these functions can be performed from this page: https://mes.topicbox.com/security or by clicking on your email in the top left corner while logged into TopicBox and selecting ‘Profile & Security’.